Terms & Conditions

1. About This Website

This website is operated by Plenser Waste Management Limited and provides information about our waste management services, compliance capabilities, resources and related activities.

The website also allows visitors to contact us, submit enquiries and request quotations for our services.

2. Information on This Website

We aim to ensure that information published on this website is clear, accurate and up to date. However, information may change from time to time as our services, regulatory requirements and operations develop.

Website content is provided for general information and should not be treated as legal, regulatory or professional advice specific to your organisation.

3. Requests for Quotations

You may use this website to request information or a quotation from Plenser Waste Management.

Information submitted through a quotation form helps us understand your requirements but does not, by itself, create a contract or obligation for Plenser Waste Management to provide a service.

Any quotation we provide may be subject to further assessment of factors such as waste type, quantity, location, collection requirements, treatment requirements and other relevant operational considerations.

4. Service Agreements

Waste management services provided by Plenser Waste Management may be subject to separate quotations, contracts, service agreements or other agreed terms.

Where there is any conflict between information on this website and the terms of a specific quotation or service agreement, the applicable quotation or service agreement will take precedence.

5. Information You Provide

When submitting an enquiry, quotation request or other information through the website, you should provide information that is accurate and complete to the best of your knowledge.

You should not knowingly submit false, misleading, unlawful or harmful information through our website.

Personal information submitted through the website will be handled in accordance with our Privacy Policy.

6. File Uploads

Some website forms may allow you to upload photographs, documents or other files to help us understand your waste management requirements.

You should only upload files that you are authorised to share and that are relevant to your enquiry.

You must not upload malicious software, unlawful material or content that infringes the rights of another person or organisation.

7. Acceptable Use

You may use this website only for lawful purposes. You must not attempt to:

• Gain unauthorised access to the website, server or related systems
• Interfere with the normal operation or security of the website
• Introduce viruses, malicious code or other harmful material
• Use the website for fraudulent or unlawful purposes
• Misuse our forms, communication channels or client systems

8. Intellectual Property

Unless otherwise stated, the content of this website, including text, graphics, branding, logos, photographs, layouts and other materials, belongs to Plenser Waste Management Limited, its related companies or their respective licensors.

You may view and use website content for normal personal or business reference purposes. You may not reproduce, distribute, modify or commercially exploit our content without appropriate permission.

9. External Links

This website may contain links to third-party websites, related Plenser websites or external services such as our client portal.

External websites operate independently and may have their own terms and privacy practices. Plenser Waste Management is not responsible for the availability, content or practices of third-party websites.

10. Website Availability

We aim to keep our website available and working properly, but we cannot guarantee uninterrupted or error-free access at all times.

The website may occasionally be unavailable due to maintenance, technical issues, security updates or circumstances beyond our reasonable control.

11. Limitation of Liability

To the extent permitted by applicable law, Plenser Waste Management Limited will not be responsible for losses arising solely from reliance on general information published on this website or from temporary inability to access the website.

Nothing in these terms is intended to exclude or limit any responsibility that cannot lawfully be excluded or limited.

12. Privacy

Our collection and use of personal information through this website is governed by our Privacy Policy .

13. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes to our website, services, operations or applicable requirements.

The latest version will be published on this page together with the date it was last updated.

14. Governing Law

These Terms & Conditions are governed by the laws of the Republic of Kenya.

15. Contact Us

If you have questions about these Terms & Conditions, contact: